Which employee action is a VIOLATION of ethical responsibility to customers?

1.   ?    Adam explains why the price of one surfboard is higher than a similar one.
2.   ?    Ben cautions potential clients about travel dangers in the Middle East.
3.   ?    Cindy makes false claims about the performance of an electronics product.
4.   ?    David arrives late for work at least once a week.

Conner's Supermarket has a sign posted in the meat department informing shoppers of the potential dangers of eating raw shellfish. Conner's is demonstrating ethical responsibility towards:

1.   ?    Community
2.   ?    Customers
3.   ?    Employees
4.   ?    Senior citizens

Business owners must be able to get along with their employees, make customers feel welcome, and maintain a working relationship with business associates. These are:

1.   ?    Communication skills.
2.   ?    Human relations skills.
3.   ?    Management skills.
4.   ?    Planning skills.

Jessica asks many questions and conducts research when attempting to solve problems related to her business. What personal characteristic does this represent?

1.   ?    Creativity
2.   ?    Inquisitiveness
3.   ?    Persistence
4.   ?    Responsibility

The South Shore Grill hosted a dinner with proceeds being donated to help local DECA members attend national competition. This represents ethical responsibility towards:

1.   ?    Community
2.   ?    Customers
3.   ?    Distributors
4.   ?    Employees

Before selling a new infant car seat, the owner of Rock-A-Bye-Baby demonstrates the correct installation of the seat. The owner is demonstrating ethical responsibility towards:

1.   ?    Community
2.   ?    Customers
3.   ?    Employees
4.   ?    Paramedics

Andrea is very adept at using Power Point to make presentations to potential investors in her business. She is demonstrating:

1.   ?    Basic business skills
2.   ?    Math skills
3.   ?    Problem-solving skills
4.   ?    Technical skills.

Which skills will help an entrepreneur with record-keeping, inventory, ordering, payroll, and profits?

1.   ?    Communication skills
2.   ?    Decision-making skills
3.   ?    Human relations skills
4.   ?    Math skills

Entrepreneurs are willing to work until the job is finished. In this respect, entrepreneurs are said to be:

1.   ?    Independent
2.   ?    Persistent
3.   ?    Responsible
4.   ?    Self-confident

Entrepreneurs generally have high expectations for themselves and strive to achieve those expectations. Thus, they are characterized as:

1.   ?    Action-oriented
2.   ?    Independent
3.   ?    Inquisitive
4.   ?    Self-demanding

Of the major factors contributing to the success of a small business, which one is affected by the lack of working capital?

1.   ?    Financing
2.   ?    Image
3.   ?    Management
4.   ?    Planning

Clarence Birdseye pioneered the development of packaged frozen foods in the 1920s. He is considered a/an:

1.   ?    CEO
2.   ?    Chemist
3.   ?    Entrepreneur
4.   ?    Manager

There are no coffee shops on Hatteras Island. Mike thinks that a coffee/bagel shop would have commercial value. His idea is considered a/an:

1.   ?    Corporation
2.   ?    Mission
3.   ?    Opportunity
4.   ?    Partnership

Which section of the business plan contains information about the personal and non-personal promotion for the business?

1.   ?    Industry/market analysis
2.   ?    Marketing plan
3.   ?    Operational plan
4.   ?    Organizational plan

The proposed business organization, including the form of business ownership, is included in which section of the business plan?

1.   ?    Executive summary
2.   ?    Financial plan
3.   ?    Industry/market analysis
4.   ?    Organizational plan

Product development and channels of distribution are included in which section of the business plan?

1.   ?    Industry/market analysis
2.   ?    Management team plan
3.   ?    Marketing plan
4.   ?    Operational plan

Dillon's Corner sponsored a raffle to help raise funds for a new school press box. This represents ethical responsibility towards:

1.   ?    Community
2.   ?    Customers
3.   ?    Employees
4.   ?    Suppliers

A business owner attempts to enforce a certain level of acceptable behavior for those who represent the business by creating a:

1.   ?    Code of ethics
2.   ?    Legal code
3.   ?    List of disciplinary actions
4.   ?    Standard of operation

Businesses can demonstrate ethical responsibility towards customers by:

1.   ?    Assigning work schedules fairly.
2.   ?    Contributing money to charities
3.   ?    Donating products to school raffles
4.   ?    Representing the merits of products truthfully

The inability to interpret financial records demonstrates a lack of:

1.   ?    Competence of the entrepreneur
2.   ?    Image development
3.   ?    Management planning
4.   ?    Product/service planning

A business plan can provide an entrepreneur with a start-up:

1.   ?    Blueprint
2.   ?    License
3.   ?    Operation
4.   ?    Profit

Which section of the business plan discusses the personal qualifications of the entrepreneur?

1.   ?    Industry/market analysis
2.   ?    Management team plan
3.   ?    Marketing plan
4.   ?    Operational plan

Plans for future expansion of the business are included in which section of the business plan?

1.   ?    Executive summary
2.   ?    Financial plan
3.   ?    Growth plan
4.   ?    Organizational plan

The study of moral choices and values is:

1.   ?    Ethics
2.   ?    Honesty
3.   ?    Human relations
4.   ?    Responsibility